Field Service Connect USA 2024

Revolutionizing Service Through Innovation and the Human Touch

It's an exciting time as technologies like AI unlock new possibilities in the service industry. Yet, no matter how advanced innovations become, service excellence is fundamentally about people. Join us in Austin to discover how senior-level service executives are harnessing state-of-the-art solutions to elevate the service experience, all while prioritizing their most critical asset: the workforce.

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Tailored Dialogues. Extraordinary Voices.

Haroon Abbu

Sr VP Digital, Data & Analytics
Bell and Howell

Adam Gloss

Chief Operating Officer
Impel

Jason Hamm

VP, Head of Regional Operations North America
Ericsson

Troop Aschenbeck

VP Head of Supply Chain and Repair Center
Alcon

Shondra DeLoach-Perea

VP Global Field Services, Call Centers & Technology Operations
IGT

Matthew Rudden

VP Operations
IGT

Jason Brooks

Field VP
Varian Medical Systems

Ewan Stewart

Region VP – Service
Comfort Systems USA

LaChelle Porter-Ainer

VP Global Customer Support
Schneider Electric

Todd Brown

VP Global Service
Accuray

Rebecca Achariyakosol

Executive Director, Global Product Services Strategy, Portfolio & Product Management
Lenovo

Robson Naveto

Service Director, The Americas
Anton Paar USA

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The Connect Experience

Invitation-Only. Transformative Content.

You’ll participate in a curated event experience with inspirational content delivered by influential service innovators. Engage in in-depth discussions, benchmark and leave with innovative strategies. Join this exclusive community of field service leaders.

Pre-Scheduled 1:1 Meeting

See someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with potential partners and peers make it easy to further your business. This tailored format helps you to identify long lasting, strategic solutions to transform your field service operations.

Meet Exceptional People

Build relationships in an intimate and interactive environment designed to foster deep connections with fellow senior-level service leaders. Openly discuss your biggest priorities and challenges with peers in an exclusive, private forum.

Bringing Together The Best In Service

An Unparalleled Experience

Intimate

“The level of interaction is excellent. I love the smaller scale of this conference and the ability to connect with people in a meaningful way. Great experience all around."

Adam Gloss
Sr. Vice President, Service
McKinstry

Great Experience

“A truly unforgettable experience. I met professionals from a wide range of industries, from healthcare to finance, and technology to manufacturing. It was fascinating to be able to connect and learn from such a diverse group of leaders”

Steve Douglas
Senior Vice President Service Operations
Siemens Energy

Very Inspired

“The event was absolutely wonderful. I got ideas on how to take the Field Service business to the next level. It was great collaborating with other Field Service professionals to understand that we have the same pain points and to see how they overcame some of them.”

Victor Cannon
Director of Field Service
Alfa Laval

Become A Sponsor

Engage with decision makers who are looking for solutions, now. All Field Service Connect attendees are profiled and genuinely interested in learning more about solutions like yours. Find out more about how you can get involved by contacting me below.

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The Field Service Connect Audience

Field Service Connect is an invitation-only gathering for the most senior level service & support executives from the largest US service organizations. Engage in pre-selected, face-to-face meetings with attendees to explore new opportunities and grow revenue.

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Growing a Greener Future.

Field Service Connect is dedicated to creating a more sustainable world for this generation and future ones. By registering for the event, $1 will automatically be donated to One Tree Planted on your behalf. Want to get involved?

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Reimagining The Future Of Service

Transformative Ideas.
Exclusive Content.
Invite Only.