Troop Aschenbeck

Rising costs and persistent quality issues with suppliers are top concerns for service and support leaders. This session will address the challenge of managing supplier relationships in an environment where traditional cost-plus contracts no longer suffice.  

Attendees will learn how to shift from transactional agreements to strategic, performance-driven partnerships that incentivize quality and long-term reliability. 

• Addressing quality failures and rising costs in supplier relationships 
• Negotiating performance-based contracts with extended timelines 
• Implementing bonus structures tied to quality targets and failure rates