Field Service Connect USA 2025
November 17 - 19, 2025
Hyatt Regency Austin, TX
Brian Bachofner
VP Product Marketing Neuron7.aiDay One: November 17, 2025
3:20 PM CLIENT CASE STUDY: Scaling with Confidence: What It Really Takes to Operationalize AI
As service complexity grows, teams need better ways to resolve issues accurately and consistently. But siloed systems, shifting roles, and scattered knowledge make that harder than it should be.
In this session, hear how service leaders are putting AI into production to bring structure, speed, and clarity to resolution, at scale.
What attendees will gain:
Real-world insight into scaling AI across global service teams
Examples of how AI is improving resolution accuracy and technician confidence
Lessons learned on aligning tools, people, and processes for lasting impact
Check out the incredible speaker line-up to see who will be joining Brian.
Download The Latest Agenda