Field Service Connect USA 2025

November 17 - 19, 2025

Hyatt Regency Austin, TX

Brian Craft

Director US Field Service – East Alcon

Brian Craft has over 30 years’ leadership experience in field service, professional service, asset management and service operations. His experience spans over start-up, growth and mature corporations in the pharmaceutical, biotechnology and medical device markets.

In his current role as US Field Service Director, at Alcon, he leads the field service efforts to transition to a connected, predictive analysis model. Brian holds a BA in Computer Science from Louisiana Tech University.

Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda