November 17 - 19, 2025
Hyatt Regency Austin, TX
Jorge Mejia serves as Director of Customer Technical Support at Tetra Pak, overseeing advanced support and quality for customers across the United States and Canada. He is dedicated to ensuring the reliability and performance of Tetra Pak solutions, driving continuous improvement and customer satisfaction through technical excellence.
For industrial equipment companies, success no longer ends at installation. In this insightful session, Tetra Pak shares how they’re reshaping customer experience by embedding a proactive, hands-on support model that begins before a project launches and continues long after commissioning. Learn how they work side-by-side with customers—especially newer ones with less operational maturity—to ensure smoother ramp-ups, stronger performance, and lasting loyalty.
· Gaining insights into the organizational change needed to successfully commercialize a service
· Mapping out the internal investment needed to make these new technologies functional for your operation
Check out the incredible speaker line-up to see who will be joining Jorge.
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