Field Service Connect USA 2025

November 17 - 19, 2025

Hyatt Regency Austin, TX

Joseph Molesky

SVP Sodexo

Joseph Molesky is Senior Vice President for Roth, A Sodexo Company, leading a multi-service business that delivers Roofing Asset Management, National Multi Trade Services, HVAC Construction, Facilities Automation, and Centralized Command-Center solutions across North America. Guided by his philosophy of “Mindful Intensity,” Joe weaves daily intention-setting, purposeful pauses, and reflective reviews into the fabric of complex service operations—helping teams steadily elevate efficiency, customer satisfaction, and employee engagement. A sought-after speaker on culture and transformation, Joe distills intricate business problems into clear, actionable roadmaps that show how conscious presence in the moment drives sharper decisions and stronger results. When he isn’t innovating service delivery or sharing his mindfulness toolkit with audiences, you’ll find him hiking U.S. national parks and spending quality time with his daughter.

Day Two: November 18, 2025

3:20 PM PANEL DISCUSSION REMIX: Measuring the Right KPI’s to Grow a Successful (and Profitable) Service Organization

Customer expectations have changed, and field service companies must keep pace with those changes. One of the most important ways to stay competitive is by identifying and tracking the right KPIs. But which metrics truly move the needle—and how do you respond when they don’t trend the way you want? 

Join this panel of service leaders as they reveal the KPIs they prioritize, why those metrics matter, and the real-world strategies they deploy when performance dips. Among the topics they’ll discuss: 

  • Aligning KPIs with broader business goals to drive organizational impact 
  • Disseminating KPIs to your teams and building performance evaluations around them 
  • Using KPI trends to proactively identify training needs and process improvements 
  • Project variance, norms,  -  

Day Three: November 19, 2025

8:55 AM SVP KEYNOTE PRESENTATION: Mindful Leadership: Cultivating Clarity, Presence, and Purpose to Perform at Your Best

Join us for an insightful keynote as Joe Molesky shares his remarkable leadership journey, revealing how he transformed his approach from a Continuous Improvement Specialist focused on "achieving results through brute force" to embracing a mindful leadership style. 

Joe will share practical insights on how to adapt your leadership intensity for different situations, ensuring you adapt your approach to any given situation. You'll learn about: 

  • Assessing and adapting your leadership style for greater impact 
  • Utilizing mindfulness in fostering team performance 
  • Bringing the energy your team needs to every interaction

Check out the incredible speaker line-up to see who will be joining Joseph.

Download The Latest Agenda