Kumar Melam

AI. It’s what everyone is talking about. You know you should be leveraging this technology, but you’re not quite sure where to start. In this session, you’ll delve into real-world examples of companies harnessing AI to empower their workforce, streamline processes, improve efficiencies and the customer experience. You’ll uncover the tangible benefits and potential hurdles of integrating AI into your business strategy. Among the topics discussed:

• Enhancing call center capabilities and transforming customer support using AI
• Reducing operational costs and downtime with AI-driven self-service solutions
• Navigating the landscape of AI tools to find the perfect fit for purpose
• Striking the right balance between technology and the human touch
• Manufacturing perspective – as part of the notion that these techs (cloud, AI, et) there’s a connection between functions. How do we leverage that connection thru tech that empower various teams to do more.