Field Service Connect USA 2024

November 18 - 20, 2024

Hyatt Regency Austin, TX

Nikita Burns

Executive Vice President GTN Solutions

Nikita Burns is an Executive Vice President at GTN Solutions, a woman-owned company. In a past life, she was a Field Service Delivery Manager, working with project management teams globally to support Fortune 100 clients. She has since evolved into a strategy role with GTN Solutions, focused on partnerships through client margin improvements and delivery. She is based in Dallas, Texas with her husband and 3 rescue dogs.

Cultivating the Skills of Front Line Workers & Optimizing Business Processes

2:45 PM TOWN HALL: What Are You Doing to Attract and Keep Your Top Talent?

In today’s market, companies face challenges in hiring and retaining talent as candidates often seek out higher paying jobs. With minimum wage hikes across the country, this has created even more competition for skilled workers.

Join this town hall to hear how your peers are working through this challenge. Come with your questions as well as suggestions for strengthening your workforce to increase retention, long-term. 

  • Embracing technology to appeal to a younger generation
  • Offering flexible work arrangements
  • Prioritizing professional development and giving your front-line workers a definitive career pathway
  • Apprentice programs and vehicles used to hire talent – balancing home life and work, how do we retain you, doing it with younger people in the industry. People capable of learning.  

Check out the incredible speaker line-up to see who will be joining Nikita.

Download The Latest Agenda