Field Service Connect USA 2025

November 17 - 19, 2025

Hyatt Regency Austin, TX

Rachael Castoverde

Vice President of Global Services Terumo BCT

As Vice President of Global Services at Terumo BCT, Rachael oversees the service and support of critical medical device products worldwide. Her commitment to operational excellence drives initiatives that enhance service quality, streamline processes, and improve each customer’s experience. Combining innovative approaches with a deep focus on customer success, Rachael plays a pivotal role in advancing Terumo Blood and Cell Therapies’ s mission to contribute to society through healthcare.

Check out the incredible speaker line-up to see who will be joining Rachael.

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