November 4 - 6, 2026
Austin Marriott Downtown, TX
Renee Fields is a seasoned Operations executive with over 25 years of experience driving customer success and operational excellence. Renowned for her ability to lead transformative initiatives, Renee specializes in building customer-centric strategies that elevate service delivery and foster long-term client relationships. Her deep expertise in operational transformation and customer service and Customer success leadership has made her a trusted advisor across industries. A passionate advocate for service-driven cultures, Renee brings a compelling voice to today’s customer experience-focused business landscape, inspiring organizations to align operations with customer value.
Check out the incredible speaker line-up to see who will be joining Renee.
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