Sayantan Ghosh
Director, Global Spares Program ChargePoint, Inc
Sayantan Ghosh is Director of Global Spares Program at ChargePoint, where he oversees the full spare parts lifecycle across a network of contract manufacturers, third-party logistics providers, and carrier partners. From demand forecasting and new product introduction through to end-of-life planning and parts recovery, he works closely with field technicians, engineers, and service providers to ensure parts programs are designed for serviceability and cost efficiency. His work centers on network planning, process design, and driving operational efficiency across the spares supply chain.
Preparing For The Future Of Field Service
10:30 AM Presentation: Modernizing Inventory Management To Reduce Cost and Enable Real Time, Actionable Insights
Many service organizations still rely on spreadsheets, and disconnected systems to track assets, resulting in stockouts, over‑buying, and technicians unable to get the parts they need. Modern SaaS platforms bring asset management and inventory control into a single, real‑time environment, tying parts, assets, and work orders together. Points covered include:
- Centralizing asset and inventory data so technicians and dispatchers see accurate locations, quantities, and status in real time
- Taking advantage of configurable rules and SLAs to automate reordering, van‑stock thresholds, and compliance requirements
- Designing metrics and dashboards that link asset and inventory performance directly to service KPIs like first‑time fix, response time, and cost‑to‑serve
Check out the incredible speaker line-up to see who will be joining Sayantan.
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