According to the recent Salesforce State of Service, 37% of field technicians report admin tasks are keeping them from doing their actual jobs. This session explores how Sensormatic is using RPA to automate menial tasks and streamline workflows in order to improve technician's overall productivity and fix rate on higher value work. 

• Identify the most common technician pain points that are ideal for RPA (e.g., job notes, inventory updates, invoicing triggers)
• Understand how RPA integrates with existing field service management platforms and back-office systems
• Install checks and balances and specific KPIs to ensure automation reduces errors, improves data accuracy, and shortens job cycle times 

Grab a seat at a roundtable and deep dive with your peers on a topic of interest. This is the perfect opportunity to learn how your peers are working through challenges and implementing strategies to support their efforts.

• Table #1 Connectivity Transformation
  • Hosted by: Shawn Shadday, Sr. Director, Global Installation & Services, Sensormatic by Johnson Controls
• Table #2 Working With Suppliers To Scale Aftersales
  • Hosted by Daniel Kelly, Reliability Services Operations Manager, Signode
• Table #3 Turning Safety Programs into Operational Culture, Not Just Compliance
  • Hosted by Ecudemio Gutierrez, Director of Safety, DC Water