According to the recent Salesforce State of Service, 37% of field technicians report admin tasks are keeping them from doing their actual jobs. This session explores how Sensormatic is using RPA to automate menial tasks and streamline workflows in order to improve technician's overall productivity and fix rate on higher value work. 

• Identify the most common technician pain points that are ideal for RPA (e.g., job notes, inventory updates, invoicing triggers)
• Understand how RPA integrates with existing field service management platforms and back-office systems
• Install checks and balances and specific KPIs to ensure automation reduces errors, improves data accuracy, and shortens job cycle times