Field Service Connect is an invitation-only event for senior service leaders seeking meaningful exchange. Our intimate format creates space for candid discussions around workforce transformation, technology adoption, and what it really takes to drive real business growth beyond the field.

Where Service Leaders Connect
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Tailored Dialogues. Extraordinary Voices.

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Closed door discussions, real-world lessons, and ideas you can act on. Your 2026 speakers include:

Stephanie Peters

Stephanie Peters

Global Head of MTS, Technical Services & Sustainable Operations
JLL

Haroon Abbu

Haroon Abbu

SVP, Digital Technology & Data Analytics
Bell & Howell

Jeppe Johansen

Jeppe Johansen

Managing Director, North America
SMA America

Dr. Lisa Ferlita

Dr. Lisa Ferlita

VP of Service – Americas
Oxford Instruments

Steve Tungate

Steve Tungate

VP/GM, SCM, Service, Technical Support and Innovation
Toshiba America Business Solutions

Isha Chen

Isha Chen

National VP, Field Service
Nihon Kohden

Emrah Ercan

Emrah Ercan

VP & Head of Service- North America
Hitachi Energy Solutions

Lukas Jacobson

Lukas Jacobson

VP of Sales
Shermco


Advisory Board

Our esteemed Advisory Board makes sure you go beyond one way-learning by helping build a program where conversation and peer exchange are at the center.

Adam Gloss

Adam Gloss

Former Chief Operating Officer
Impel

Cathy Klein

Cathy Klein

Global Leader – Transformation and Strategy
Sensormatic

Troop Aschenbeck

Troop Aschenbeck

Head of Supply Chain and Repair Centers
Alcon

Chetan Makam

Chetan Makam

SVP and General Manager, Global Blood Solutions
Terumo Blood & Cell Technologies

Jason Hamm

Jason Hamm

VP, Head of Construction and Engineering, North America
Ericsson


Go Beyond


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Eligibility Criteria

Attendees are senior-level service executives, selected based on their leadership roles to foster meaningful peer-to-peer interaction.

Factors considered include:

  • Holding a C-level, SVP, VP, or Director level position
  • Organization's annual revenue of $300 million or above
  • Must work for a service-driven organization or manufacturer
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Trusted by Thousands
of Companies
For Over 20 Years

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A Curated Experience

Experience

Depth Over Scale

Engage with an influential group of service leaders driving industry change. Immerse yourself in peer discussions and gain actionable insights to accelerate your business and careers.

Meetings

1:1 Meetings

Meet the right people, at the right time. With pre-scheduled mutually matched 1:1 meetings, connect with the right technology partners to tackle your biggest challenges.

Events

Connection Over Crowds

In this intimate, closed-door setting you’ll have multiple opportunities to engage with peers, exchange ideas, and build lasting relationships - creating opportunities for connection that trade shows simply can’t offer.


Testimonials


Field Service Community in Numbers

25%

C-Level/President

20%

SVP/VP/Head

10%

Head of

45%

Director

40%

Service Leadership

36%

Field Service

15%

Operations / Logistics

9%

Customer Care / Success

Interested in Sponsoring

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