Calvin Titus

Discover how investing in technology as a foundation for employee satisfaction and engagement can drive measurable returns in customer loyalty and retention. See how a supported, motivated workforce—enabled by cutting-edge tools—can deliver improved service quality while reducing costs associated with employee turnover, operational inefficiencies, and customer churn.

You can expect to leave this session with actionable strategies for leveraging technology to enhance both employee and customer satisfaction, insights into reducing operational and turnover costs, and a clear view of the ROI on technology-driven employee engagement.