Emrah Ercan

GM, Services Honeywell

Emrah Ercan is a global executive with over 20 years of experience in driving growth and business transformation across manufacturing and service industries. As global general manager of Lifecycle Support Services at Honeywell Intelligrated, he is dedicated to harnessing the synergy between human expertise and technology to deliver next-level customer service. Emrah leads the Lifecycle Support Services (LSS) team, focusing on enhancing customer satisfaction and operational efficiency through innovative, technology-driven solutions. His role encompasses overseeing the development and implementation of strategic initiatives that promote business transformation and service excellence, all while maintaining a strong commitment to understanding and addressing diverse customer needs. Throughout his career, Emrah has successfully built high-performing teams at organizations such as Ingersoll Rand, SUEZ, GE, and Ashland. He exemplifies key leadership principles, fostering collaboration and continuous improvement. His ability to integrate technology with customer service strategies ensures that teams can adapt to changing market dynamics while delivering value. Emrah’s expertise spans P&L management, business model innovation, and cross-functional team leadership. His strategic vision and focus on creating a customer-centric culture have made meaningful contributions to the industry, enabling Honeywell Intelligrated to solidify its position as a leader in forward-thinking service solutions. Emrah holds an MBA from the University of Southern California and engineering degrees from Chalmers University of Technology and Bogazici University. He resides in Rumson, NJ with his wife, three kids and a few pets