Field Service Connect USA 2025

November 17 - 19, 2025

Hyatt Regency Austin, TX

Randy Kostelnik

Director of Global Technical Support Schneider Electric

Randy is a Global leader with 30+ years of experience in the Electronic Industry driving continuous improvement, customer experience, and operational efficiency in Manufacturing, Sales, and Customer Support. Current mission transforming technical support to meet the future needs of our customers. Prior, to Schneider Electric, Randy was the APQP Project Leader at OSRAM SYLVANIA where he managed the introduction of new products at OSRAM’s manufacturing facilities and led Six Sigma improvement projects around design for manufacturability, traceability, & quality improvement.

Before OSRAM, Randy was a Senior Equipment Technician at MOTOROLA supporting test and production equipment in manufacturing & new product development. Randy has extensive cross-functional experience in manufacturing, operations, technical support, and business processes. He is known as an innovative problem-solver who brings a diverse perspective and industry-leading practices to execute initiatives that deliver business value. He holds a Six Sigma Blackbelt, a Bachelor of Science in Business Administration from Columbia College, and an MBA from Webster University.

Check out the incredible speaker line-up to see who will be joining Randy.

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