Everyone Loves Field Service Connect!

“The conference was excellent! It was small and intimate enabling much better networking for all, there was time and opportunity to learn from each other, and there were some interesting vendors who could share potential solutions with us.”


David Saunders, SVP and General Manager Service Operations, BUNN

“Everyone is eager to share with and learn from each other; there’s a real sense of community here that you don’t find at other events. I feel very inspired!”

David Douglas, Vice President, Service Management, Scientific Games

“It is very focused on strategic issues with higher seniority team members. The vendor interaction is controlled and very effective.”

Charles Hughes, Technical Site Services Vice President, Acuative

“The event was really designed around the attendees with plenty of time for networking, great presentations, and roundtable discussions. Attendees could selectively meet 1-on-1 with vendors in a low-pressure setting. My biggest take-aways were based on insights gained from other industry peers, which provided great value!”

Peter Seyfert, Director, Siemens Digital Buildings

“I like the small group format, it allow one-on-ones to discuss challenges, opportunities and strategies. The 30 minute vendor meetings are very effective in determining next step, or not.”

Brian Craft, Director, AlixaRx

“Field Service Connect raises the perspective to the C-suite and provides a more strategic view of industry issues.”

Charles Hughes, Technical Site Services Vice President, Acuative

“Very pin-pointed and useful!”

Girish Sawant, Head of Quality, Mahindra USA Inc.

“It provides chance to be with peers in a small setting. The format is great and provides some insight to what other folks are doing, dealing with and solutions being implemented. (including vendors who you have access to as well)”

Ray West, Director North American Field Service, 3D Systems Corporation

“I appreciated the format, networking opportunities and the venue.”

Ray Wiseman, Director, Byrne Medical, Inc.

“It’s a good chance to talk with other executives that have the same business challenges. One on one with key vendors is also very unique and special!”

Bob Ticknor, Vice President, Qualtech Systems Inc

“The 30 minute meetings allow for deep, informative discussions.”

Sean Moore, Director, ServiceSource

“Field Service Connect has the best caliber of attendees and the seniority of attendees exceeds other events.”

Alejandro Padilla, VP, Zinier

“Field Service Connect was a good balance between general sessions, roundtables and one-to-one meetings. I’ll keep follow-up with the Customer Service solutions providers I met and very much enjoyed the presentations during the general sessions : well done by operation managers. That is what I need to improve my own operations.Great job!”

Didier Teiller, Senior Vice President, Customer Care, Lectra

“The format of the show is pretty unique with main stage presentations, one on one vendor meetings, and small round table discussions that allow for a more personalized experience and very open dialogue. I have attended a lot of similar shows, but this one was really helpful for me in taking back some specific action items, especially with a number of the suppliers that I was introduced to.”

Mike Hornigold, Group Director of Emerging Shopper Technologies, Coca Cola

“I can easily say that it was one of the best conferences I have ever attended. The organization was flawless; the topics, the speakers and the attendees were a unique combination of talent, experience and creativity. I cannot wait to be part of the next event.”

Giacomo Lami, Director of Mobile Product Management, Rakuten

“The event was highly informative, especially the round tables as we were able to debate with our peers in the industry and there was a real sense of openness among the leaders of supply chain organizations. The speakers were very well chosen. Each brought a unique experience set and experience that brought to light a number of issues we have in the industry. I thought the breath of knowledge of all the speakers was really evident and was some fantastic thinking out of the box.”

Michael Ledonne, Director Supply Chain Operations, Sears

“I really liked the small intimate forum and the ability to hear directly from other retailers regarding their challenges and how they are addressing them. I really liked the small break-out sessions and the chance to network and build relationships.”

Kevin Donnelly, VP of Direct to Consumer Supply Chain, VF Corpora